Thoughtful repair mode
Once the customer has after-sales needs, we will provide remote technical support and send maintenance materials, or personally arrive at the customer’s location for maintenance according to the actual situation. Overseas customers can also directly send the products to be repaired to the Hong Kong repair center us.
Warranty period
Since the date of delivery, Emdoor info will provide a one-year free warranty for all models with functional problems caused by non-accidental damage. From 1 to 3 years, we implement a paid warranty on most models. After 3 to 6 years, we implement a paid warranty on some models. After 6 years, we implemented a […]
After-sales service
Unexpected accidents will cause equipment to fail to operate normally，especially in harsh environments.Equipment downtime can cause serious losses. For this, Emdoor info has launched a standardized warranty service for rugged products to improve customer production efficiency.
Global Present
Together with our agent,distributors,trader,retailer,system integrators all over the world, we have built up an extensive partner network with nearly 600 authorized partners covering Asia, Europe and America. Emdoor has become a go-to vendor for businesses, non-profits, and global corporations needing powerful and trustworthy rugged mobile device.
From 2016 to now, we have passed Google’s examine and verify, sign the Mada (Mobile Application Distribution Agreement) with Google every year, that we are the manufacturer who are qualified and capable to help our SI customers to apply for GMS(Google Mobile Services) certification.
Qualcomm
We have obtained the license with authorization of Qualcomm. Our rugged mobile products that built-in the Qualcomm CPU have obtained the GMS(Google Mobile Services) certification with Android 9.0 version.
Intel
On April 13, Intel held the 2021 CTE CEO SUMMIT Annual Summit in Shenzhen. Emdoor Digital was invited to participate as an important partner of Intel, and won the “Product Innovation Award” and “CTE NB Design Contest Award” double awards. This is another affirmation and recognition from Intel to Emdoor Digital after obtaining the “2021 […]
Microsoft
Recently, Microsoft presented awards to partners who have made outstanding contributions to products and solutions based on the Windows ecosystem and Microsoft technologies. As one of Microsoft’s major IDHs for many years, Emdoor has once again won Microsoft’s “Best IDH of 2021” with its huge shipments, rich product lines and excellent customer feedback. There is […]
Rugged PC Review.com – Q&A with Emdoor
RuggedPCReview: We’d like to welcome Emdoor as our newest technology sponsor, and also the first from the People’s Republic of China. How did you find RuggedPCReview, and what made you decide …
Analysis of the Application of Internet of Things Technology in Ruggedized Mobile Computers
The deep integration of LoRa technology, HF RFID technology, LF RFID technology and Emdoor rugged tablet.